What our clients say about us
To whom it may concern,
I have elderly parents who’s wish was to stay at home for as long as possible, it was an extremely challenging time for the family with my father ailing and a fiercely independent mother who was trying to undertake everything required to look after my father and her home.
We heard about Sara Cook from friends, Sara was able to visit my parents and was able to clearly understand the issues and navigate the emotional mind field. Sara has organised the help that is required for today to keep my parents at home and a plan for the future.
Sara has put all our minds at rest I can’t recommend her more strongly.
22nd September 2020
I would like to highly recommend Sara Cook whose services we used for our aged parents who had lived in their own home for over sixty years. It had become apparent they could not manage at home anymore as Dad was in and out of hospital and Mum needed respite as she had dementia. It was a highly emotional, complicated and stressful time for myself and my two sisters, and of course Mum and Dad
Sara’s professionalism and sound knowledge of the Aged Care Industry was invaluable to us at a very difficult time. She provided and guided us with the best financial contacts to navigate all the financial implications we were faced with, such as bond negotiation and choosing the right aged care facility for our parents. Sara handled all the negotiations towards their final placement after liaising with us.
Sara was patient, kind and understanding and we are so grateful and indebted to her for all she did for us.
She lifted all the worry from us so we could just focus on being with Mum and Dad in their time of need
I remember Sara’s comment to us when all was finalised, “ you girls can now have some peace” and we did.
Sara has been an absolute Godsend for our family as we are located offshore with no local relatives. My mother is an intellectual and challenging woman, and Sara managed to generate a meaningful friendship with her almost immediately. Sara advocates for mum, keeps us informed and goes the extra mile – picking up favourite food items and taking care to check on the little things. We simply couldn’t function without her care, pragmatism and efficiency.